FAQ

Velocity offers fast and reliable shipping worldwide.

Orders are custom depending on your needs please call our team  888.372.3487 to get started

Velocity print offers a 100% product guarantee. If you are not happy due to a defect or misprint, we will quickly work to provide a replacement.

For your convenience all artwork and branded files delivered to Velocity will be kept on file for fast reordering.

Yes, Velocity is available for every client from concept to completion. Get guidance with important decisions as you work from an idea all the way to a finished product.

Yes. Velocity can ship to multiple locations including to an event/trade show.

Velocity offers proofs to ensure your order meets your expectations before production.

Yes. Set-up charges vary based on the type of job and size of the project, and are generally included in the cost of the job. To learn more about the set-up process and to get a quote, please contact our customer service team:

By Phone: 888.372.3487

By Email: infoNY@velocityprint.com

By Contact Form

No. There are no quantity requirements for orders though we offer savings on bulk orders.

Yes. Our savings structure follows the size of the order, with the quantity increases leading to further savings until a certain point where the cost is constant.

In order to retain brand fidelity it’s important to think about color, imprint method and the size of the logo when planning a promotional product for your business.

Yes. The cost varies depending on the job/product.

Velocity works with your budget and timeframe.

Yes. Our high-quality print software can have your design to the printer for same day printing. We keep all branded assets on file for even faster reorders.

Lithographic printing uses wet ink and printing plates while digital printing uses toners on a press similar to a giant office printer! Digital printing is more suitable for shorter runs and lithographic printing for longer runs and variable jobs.

Velocity has a large library of print templates to speed things along and ensure a high quality end product.

We accept most file formats, but may request specific types depending on the job. The best way to know what to send is to contact our customer service team:

By Phone: 888.372.3487

By Email: infoNY@velocityprint.com

By Contact Form

Each order receives a proof before the job goes to production. The time it takes for proofing largely depends on the complexity and type of job.

Velocity uses 1000’s of carriers to ensure the best quality possible.

We offer a variety of large format printing. We can print as big as you need!

An online storefront is a digital organizational system that tracks your chosen marketing supplies in real time. Ensuring you always have what you need and when you need it.

With over 80k square feet of warehouse space, we provide world class asset management solutions that allow for drop shipping and multi location shipping.

Yes. Velocity offers industry leading inventory asset management software to help clients with brand consistency and shipping products to customers, trade shows, and venues all around the world.

The cost of warehouse storage is based on a per pallet fee. To learn the cost of a pallet and how many you might need, please speak with our customer service team:

By Phone: 888.372.3487

By Email: infoNY@velocityprint.com

By Contact Form

Most items generally leave the warehouse within 48 hours.