Want to get someone talking about your company? The answer is actually pretty easy, give them an unpleasant experience. Studies show that a customer that has a bad experience will share that with up to 20 other people…..unfortunately if they have a good experience they are only likely to share it with 2-3 people. Did you ever wonder how a thriving business can go downhill so quickly, but building a successful operation takes so long. Word of mouth travels and obviously goes in different speeds. Mess-up and it spreads quickly, keep your clients happy and the word spreads at a much slower rate. After 25 years of success we continue to work hard and bring value to our clients’ everyday. If you are not focused on understanding your clients needs and adding value to their business then someone else will.
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- @discoveralbany Halfmoon on hudson river 2012-09-27
- Velocity is a finalist in the AMA Mark of Excellence Awards. We are also looking to win the Peoples Choice Award and n…http://t.co/EFlRZqaw 2012-09-27
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Blog: Velocity Blog Topics:Print, Cross Media, Marketing

























